On Friday as part of Marketo’s July release, Marketo released an update to their email editor. It is a cosmestic update, with a nicer/cleaner UI.

We like how you can now navigate to the image library without having to drag the image element onto the email and that the UI is a bit easier to use.

However, there are a few problematic updates with this new email editor, especially if you are using Knak templates:

1. The new hyperlink editor removes all styling on links

This means that if your template was setup to style a link to match the rest of the colors in your email, that now when you edit a link using Marketo’s new hyperlink editor, Marketo ignores the built-in styling of your Knak template and inserts a blue line under your links.

2. Image editor removes all styling on images

Editing an image using the new image editor removes all styling on the image. Given that many email templates have code behind the images for sizing or responsive behavior, by removing all styling behind the image, this will break the template.

We recommend all Knak users take the following action immediately to avoid unstable Marketo/Knak templates:

Switch to the ‘Legacy’ editor. You can do this by going to Admin>Email>Edit Editor Settings.

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Pierce Ujjainwalla

Pierce Ujjainwalla

Pierce is a career marketer with client-side experience at company's like Cognos & IBM. He founded Revenue Pulse, a Marketo consultancy, and then founded Knak after making hundreds of customized Marketo templates for Revenue Pulse clients.

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